Dont get off the phone until you can. I know this is not an app issue. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! Find hotel deals Up to 50% off selected hotels Find the best car hire deal Compare 1,600+ suppliers Book tickets The best prices for 60,000+ activities Log in Why book on vueling.com Vueling takes you to over 100 destinations, including major cities in Spain, Europe, North Africa and the Middle East. Air Asia and Jetstar are pretty budget and charge extra for EVERYTHING but at least I could get into their websites, Vueling still wont even let me in to view my booking :/. Over 120 destinations await you on the Vueling app. 0000056419 00000 n At any time and without prior notification, Vueling is entitled to modify the B2B Conditions herein. Data privacy and security practices may vary based on your use, region, and age. Also, some passengers with special seat-related needs may not be able to do printed or mobile phone check-in. although it looks like I'll still have to get to the airport extra early to check in (not so yay, but a lot better than my earlier concerns! Login Why should I register? If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Stay calm, ask if they can help you with your problem, thank them for everything but keep at it until you get what you need. A handy guide to Athens airport transfers, including the best way to reach central Athens and Piraeus port by taxi, train and bus. Is there a change you need to make? What if I cant check in when its time, so they dont let me on the flight, so then my whole holiday falls apart :( ), I think it'll be ok. By continuing to browse this site, you are agreeing to our use of cookies. 0000057581 00000 n I agree that the important question is, "What are you trying to accomplish?" Tried that, it now keeps telling me that theres an issue to login, please try again later.,, which is slightly less upsetting than the your booking doesnt exist message, but still, omg, what a bloody nightmare. Have you reached out to them again? Your mobile knows everything about your flight , You can get your boarding pass in different formats, If you didn't select a seat during the booking process: you can, Bear in mind that if you're travelling on a flight operated by, Passengers who require verification of the. 0000004479 00000 n 0000648886 00000 n If its working fine for them, find out what you need to do to manage your booking. They also guarantee your connection until you get to your final destination, and you'll be covered in case you miss your flight or connection. 0000048534 00000 n Customised service. Vueling Your booking Manage your booking Manage your booking Purchaser's email Origin / Destination Purchaser's email Here you can. 0000055327 00000 n You'll need to have your email address and booking code handy, or details of your destination airport and arrival date. Update it now and enjoy all that it offers. Your connection is covered by our connection protection service, which is included in the total price of your booking, ensuring peace of mind. They also guarantee your connection until you get to your final destination, and you'll be covered in case you miss your flight or connection. In less than 1 minute, you'll be enjoying all the advantages! We look forward to seeing you again on board very soon. Im scared of ringing an international phone number, I dont know what numbers to put first to actually make the call go to the right place, or how much Ill get charged per minute, or if Ill end up on hold for hours before I even end up talking to a human being? our Cookie Policy. This may only for American Express if you're having issues contacting the airline, but sometimes a different person may be more helpful or knowledgable. One thing that helps me is having a glass of wine when I know I'm going to be dealing with difficult customer service issues like the one you've outlined. Contact our Customer Services Centre. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. You will be asked to enter your information and then directed to a customer service representative. And as I read on another travel website, worst case scenario? If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit. If you have an E ticket sent to you by Vueling you have a place on that flight. Updt: you can manage flight, that wasn't the poin The app does the basics, like booking a flight, checking status or displaying your boarding pass. When the charge goes through, there should be a record of your ticket. 0000057196 00000 n The legal basis for processing your data is the consent you have given by checking the aforementioned box. I want to register Access Username Password Show password. 0000055968 00000 n First, check your confirmation email to make sure that all the information is correct. First and foremost, you'll need to visit the Vueling Airlines website and enter your travel information. I don't recommend this airline. Once you get it be sure to print it out and take it with you to the airport--yes there have been case of people needing to show it to prove they paid. Private customers with Tax ID Number who wish to make a group purchase. You can change the date or time of your flight up to 1 or 2 hours before departure, depending on how you choose to change your booking. You can also exercise these rights more conveniently by email: lopd@vueling.com. And you have to get to Vueling to actually manage anything? Do you know which part of the world you'd like to visit? This means you get the best rate on your holiday spending, without having to lift a finger. Manage cookie settings MSA Statement There have been no answers to this question yet, You need to be a member in order to leave a comment. . The email from Iberia says When the charge to your credit card has been confirmed, we will send you a new email with the ticket. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. We may also share information with our advertising, analytics and social media partners for their own purposes. Vueling and R Airlines offer direct flights to Genoa from the United Kingdom. By checking the box, you declare that you are of legal age and you authorise VUELING AIRLINES, S.A. (hereinafter VUELING), with Tax ID Code A-63422141, at Pla de LEstany, 5, Parque de Negocios Mas Blau II, 08820, El Prat de Llobregat (Barcelona), to process your data in order to send you or the company you represent information and marketing messages, including by electronic means, regarding our products, services, promotions and other information that may interest you. HW[o#~ouP{wrInj4i9$Gc@wrxO//H1ywaVYY^p%n"1JK)U}3YN?5N B)#CC Vueling se reserva el derecho de hacer copias de la documentacin presentada y de denegar el embarque al pasajero si detecta cualquier deficiencia o anomala. Hi, could you please check it again? Hong Kong, New York, Canada Whatever your destination, you can book your long-haul trip all in one place, quickly and easily. 0000021301 00000 n Also you may need to update your existing browser. Vueling Groups is a space for managing all aspects of your bookings that include more than 10 travellers. The client shall be obliged both to ensure that the username and password are only known to those persons designated by the client and to install firewall systems and other technological impediments that prevent third parties from obtaining the aforementioned keys and using them to gain access to the Platform. 0000056744 00000 n You can manage all aspects of your bookings via our portal. Join Vueling Club now and get the most out of your trips! All instances not regulated by the B2B Conditions herein shall be regulated by the General Conditions for Accessing the Vueling website, to which they are inextricably linked and complement and which are deemed to be explicitly accepted by the client simply by using this Platform or the other Web pages of the www.vueling.com website, whereby it is each client's responsibility to review their content at all times. If you have any other problems with your Reservation, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Vueling customer service. When it comes to Reservation a flight with Vueling Airlines, there are a few things that you can do in order to make sure that you are getting the best deal possible. So I tried to login, it kept telling me that my booking didnt exist, in the end I rang American express in a panic, they told me it was working just fine for them, I was like it hasnt worked at all for me, after a bit they told me they were on the Iberia website (parent company). Personal info, Financial info, and App info and performance. It's easy. Get your boarding passes Purchaser's email Origin / Destination Booking code Purchaser's email Go to online check-in But if it wont let me do that, so Im nervous if its going to let me even check in ? 0000068487 00000 n Never tell a frustrated and maybe angry female to take a "Deep Breath.". Take out travel insurance for your group or baggage. Whether youre looking for last-minute deals or upcoming flights, the Vueling Airlines Reservation 850-808-0230 Number is your one-stop shop for all your Reservation needs. For your peace-of-mind, your trip includes the Dohop Connection Service. So it doesnt give me a lot of comfort :/ 0000000016 00000 n I will try American Express again, and see if they can help, perhaps it was just the guy I spoke to yesterday who was unhelpful. Send Vueling a note online (using a laptop or desktop instead of your phone) and wait for them to respond: http://www.vueling.com/en/we-are-vueling/contact. . Customised service: During your Vueling Groups experience, we'll be more than happy to attend to your needs and help you . Even without having a profile, boarding passes can be loaded and active for use for the designated flights. Vueling shall unilaterally adopt any preventative or consequential measures for minimising the impact on Vueling of the aforementioned unlawful actions and shall be entitled to cancel the account of any of user pertaining to the client, even without prior notification, for a specified unconditioned period or under those conditions deemed necessary by Vueling to be able to resume provision of the service. We also hereby inform you that, at VUELING, we are always at your disposal should you decide to exercise your rights of access, to rectification, erasure, restrict processing, portability and object to your personal data, as well as to revoke your consent, by way of written request that you must address to the Legal Department at VUELING AIRLINES, S.A., whose registered office is at Parque de Negocios Mas Blau II, calle Pla de l'Estany 5, 08820 El Prat del Llobregat (Barcelona), Spain, together with a copy of your ID card or passport. With this number at your fingertips, you can easily make arrangements for your travels without having to go through a lengthy process or speak directly with a customer service representative. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! Safety starts with understanding how developers collect and share your data. The client shall not implement any type of computer tool that automatically interacts with the Platform without express written permission from Vueling, nor shall they perform and/or automate any manual process of the Platform, such as the introduction of users or passwords for gaining access. Pleasecalm down. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy, http://www.vueling.com/en/we-are-vueling/contact. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! Upon request from the client, Vueling shall confidentially adopt appropriate measures to detect, pre-establish evidence for, minimise the impact of or impede the cited actions. If not, don't worry. I originally purchased my flight through the American Express website and assumed it would be ok, after all my credit card company should be reputable right?? Most airports we fly to allow online check-in, but there are certain airport which do not have this service available. 0000054992 00000 n We are sorry for the problems with our operations. Vueling shall assume at all times that the operations performed on the Platform using the username designated by the client have been performed for and on behalf of the client in all instances. 0000038778 00000 n How to contact Vueling Airlines customer service. You can manage your cookie settings by clicking the "View . The telephone number for Vueling is all you need to dial, see prior post. Fare including service charge, fuel surcharges, taxes, VAT and fees. And, given that their online services just keep taking me to automated services that are of no help at all, I'm really nervous of ringing some unknown Spanish number which will probably also be automated, and probably charge me $5 a minute just to achieve nothing. 0000052592 00000 n To update your existing browser the world you 'd like to visit 2023 Rick Steves ' Europe Inc.. To make a group purchase have to get to Vueling to actually manage anything it... Have given by checking the aforementioned box Vueling and R Airlines offer direct flights to Genoa from the Kingdom. 0000056419 00000 n If its working fine for them, find out What you to! Analytics and social media features and analyse our traffic seat-related needs may not be able do... 120 destinations await you on the Vueling Airlines customer service representative you get the most out of your ticket you. Data privacy and security practices may vary based on your holiday spending, without having a,! 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