They provided a fairly good balance of scheduled activities and free-time but left us too long on our own at each place where we were dropped off rather than providing a few more stops. Tour Director was efficient, responsive, available. Wish we could clone Tracy for our next tour with you to Portugual! Our Transportation Team will review your comments with our vendor in New York to ensure situations like this do not happen in the future. Seller of Travel Reg. Each of the Citys five boroughs contains its own roster of must-see destinations, great restaurants, cultural hot spots and unforgettable activities. Only wish the tour had been longer. Yes I would recommend Collette and I plan to tour with them again. This is not so. Tour guide or manager was excellent. Free Personalized Color Flyers Both printed and mailed to you for promotional use, with your logo too if you wish. they were good but needed more time at places. We'll be sure to use your feedback to improve the tour for future guests. The restaurants were excellent! Interested in a trip not mentioned here? same as above, 9-11 is very impactful time. Tour guided did her best under the rules she was given. our guide was excellent, items were on time and enjoyable. Visiting the observation floor in the One World Trade Building. All Tours ; Air Tours ; Multi-Day Tours ; . I don't think we'll have a need to return to NY to see anything else!!! Our tour guide was excellent.We visited places I really wanted to see. Diamond Tours did a fantastic job in coordinating everything. Trip was not as smooth and informing as previous trips with Collette. We will be processing a monetary refund for the Broadway play your group did not attend on Saturday, March 30th. Always room for improvement Best part was the shows! Eataly NYC , the largest artisanal Italian food and wine marketplace in the world at 42,500 square feet, provides the unique opportunity for customers to shop, eat and learn. The offering was good. Then we find out that the tour begins the next morning at 6:40 AM and then we did not arrive back at the hotel until 11:30 pm. I am promoting this trip, The 911 experience and the on time buses to take us. Give The Gift of a Travel Adventure Delaware Express takes you where you want to GO. There are other tour operators that do this tour on a more competitive basis Excellent Service, accomadations,variety of excursions, Personnels knowledge of areas visited, and even our fellow travelers were fun and up for any adventure. Needless to say, that was a bad ending to a great trip! We appreciate you taking the time to provide us with feedback from your tour. Our motorcoach, rail, air and cruise guided tours are a wonderful way to explore different cultures, cuisines, and ways of life, in addition to creating new friendships. Loved it! Accommodations were excellent with proximity to New York sights. I enjoyed all the sightseeing, and tours. I felt we had a great deal of free time which could of been filled with museum visit or other tourist attractions such as the Empire State Building. Savings amount will vary by tour and departure date, and is only available on select departures. Tourism in New York City includes nearly 47 million foreign and American tourists each year. Restaurant choices were excellent. My favorite was the shows and food! There was a little confusion about the show selection. Also, enjoyed a morning stroll in Central Park with our local guide for the morning (Phil) who was a repository of information about NYC sites we saw after that. Perfection! Had the opportunity to see a lot of the sights we heard about or saw on TV. From history-filled Dublin to the rolling green hills and dramatic coast, experience Irelands charms on a journey through the Emerald Isle. Marc was so efficient and informative. Our tour guide and tour guide driver were both excellent and made the trip very enjoyable. Your comments will be used to enhance this tour for our future guests. Prefiere hablar en espaol? Outings run Wednesdays and Saturdays at 11 a.m. Hush Hip Hop Tours. tour guide very good could have been a little smarter. All in all a wonderful time was had by all. Enjoy a refined take on the art of group travel. We did not get either of the Broadway shows we signed up for which was very very disappointing. Great sightseeing. Diamond Tours trips include All Breakfasts (except on the day of departure) and most Dinners. Rest assured that Meal Gratuities and all taxes are included in every Senior Excursions Tour. Very moved by 911 Museum and LOVED ***** Boots! One day it was terrible weather and we were supposed to walk in Central Park but they regrouped the tour and adjusted us to a more comfortable tour exchange. A 16-17 hour day of touring is too exhausting for anyone -- regardless of age. This feedback is anonymous, but if you would like us to get in touch with you regarding an issue provide your email address as part of your feedback and we will get right back to you. Please let us know if you would be willing to do so. Unflappable and really knowledgeable. We were able to see all the major city sights. (Tips?). Our visit to the Big Apple was fun and educational. Experience the grandeur of the American West as you explore five fantastic national parks on this exciting journey. Except for the terrible miscommunication between the airline and limo service on arrival, the rest of the tour was wonderful.loved all. Universal Orlando Charter , Whenever a new trip is available in your area, we'll send you an email. Knowledgeable tour guides. We arrived at the airport at 3:30 and because of problems with the car service provided by Collette we did not arrive at the hotel until 6:30 -- and by that time totally exhausted. THE EASE OF BOOKING THE TOUR TO NEW YORK CITY, IS A WELCOMED, STRESS RELIEVER. We had to find our own way to our hotel.The tour manager was excellent throughout the trip (heals re-embursed us immediately for our taxi fare) but can only be commended for his help and advice throughout the trip. Too much walking for me as an elderly person. It was not clear that the tour manager's responsibility was to ensure that nobody got lost rather than to be a tour guide. Call us with your preferred travel dates for the tour you have selected. This was our 4th tour with Collette. NEW YORK CITY IS A VIBRANT AND EXCITING PLACE. Would you like the Diamond Tours logo to appear on the printed version of this You will be dropped off and picked up in the vicinity of Radio City Music Hall to explore on your own. Loved the subway ride and Greenwich Village walking tour. I'm afraid the trip ended for us too soon to have memorable experiences. Meet the Tour Managers that enhance your travel experience at every turn. WE LOVED EVERYTHING !!! Days were filled with many highlights of the city and paced so everyone could keep up. The restaurants we ate at were great, and the Broadway shows were good. This is my second Collette tour and both have been excellent. Paul and Bing were warm and professional. A night of entertainment completes this New York bus tour for your group. With lots of inclusions, interesting sights, great meals, plenty of fun, and enough free time to explore on your own, you are sure to have a great experience on one of our worry-free Elite Coach adventures. You can expect some longer days balanced with free time to recharge or set out on your own adventure. Really gave a feel for the New York life! Chicago and the Rockettes were included but I went to more shows on my own. We loved our NY your!!! Your comments will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved. Very efficient and knowledgeable guide. Good choices on hotel and eats. If upon release there are significant changes from the current itinerary or land pricing increase more than 5% above the similar departure date from 12-months prior to departure, you will be entitled to a full refund of your deposit within 14-days of notification of the new itinerary & pricing. The tour guide was great in showing us points of interest as we toured the city. The amount of walking on a tour of NY was different from our previous 3 trips with Collette, granted my wife had to use a cane/wheelchair but walking to breakfast seemed a little different. With a deluxe motorcoach experience that typically includes reclining seats and a restroom onboard, you can enjoy your trip the moment you step on board. We're very sorry to hear you experienced flight issues on your return from tour. This trip was exactly what we hoped it would be. I really enjoyed the NYC tour. ALTHOUGH I GREW UP IN BROOKLYN, NEW YORK, THERE WERE SO MANY INTERESTING PLACES THAT, EVEN, I HAD NOT BEEN. From Natalie to Mark, our tour guides were fantastic! Exploring South Africa, Victoria Falls & Botswana. Please fill out the form below, and a Collette Expert will contact you shortly. It was a great tour. Rochester Charter Bus Rental. Natalie told us "you are ON YOUR OWN, to return to hotel after show. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and dont mind being on the go with some early starts, late-night experiences, and full days. Especially in a busy city such as NYC. We had a great trip with lots of great memories. They were right there with us through the entire process. The ear pieces were helpful especially when instructions were given on arrival and departure times. Promotional pricing may remain in effect after the expiration date. The diners were fun for breakfast. Starlight Diner with singers a bit much in the morning though. Tours North America United States Spotlight on New York City From $1,899 USD pp* Save up to $100 Full Itinerary Request a Quote Spotlight on New York City Spotlights *Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date. With packages starting at $219 per person, you'll make the most wonderful memories. Some Broadway performances may not be suitable for children; please inquire at time of reservation. All in all our trip was wonderful. I am a single woman with my granddaughter. Good Weather! This was $60.00 for a few blocks to hotel. It was everything plus that we wanted to do and see. Thank you for traveling with Collette to New York City. The resort was lovely. Every detail including transportation to and from airport taken care of. The Tour Manager was so helpful; the hotel was well located. Careers at Starr Enjoyed them all. It was loaded with all great places to see. A cooking school, bookstore and housewares section make it even easier to bring Italy to your home. View our upcoming trips and pricing below. Our local tour guide was wonderful, and our guide for the entire tour was amazing !!! As I have stated, famous New York Sties were not included. Top Day Trips to New York Lake George Luncheon Cruise All Day Trips to New York Day Trip Passport Loyalty Program Book 3, Go FREE Tours of Distinction believes in making travel affordable and giving a little something back. It all was fantastic !!! Our tour guides were amazing. And breakfast at the Stardust Caf was a unexpected high point. Unless otherwise noted; all trips begin and end at our location 2825 Ogletown Rd, Newark, DE 19713. We plan to do the tour again !!!! Niagara Falls was on my bucket list and it far exceeded my expectations. If you would like to discuss this further, please contact our Guest Relations Team. We love the special treatment we received. Phil went above and beyond to accommodate us. That was to be the highlight of the tour. Tour should have been one day longer to allow for this. We were well taken care of and got to see a lot of places by being on the tour. Could never choose one thing. the entire tour was amazing ! The play was an additional cost of $85.00 but not sure why. The Broadway shows and Ellis Island were probably my favorite experiences, although the entire tour was great. Needed more options during free times. Enjoy a continental breakfast whichtypically includesitems such as bagels, toast, and condiments, pastries, fruit, juice, cereals, beverages, warm and cold selections,and possibly eggs and meat. }). The whole concept of Spotlight on NYC was a great one. Exploring Britain & Ireland featuring England, Ireland, Scotland and Wales. A trip to New York City is the experience of a lifetime. Two guided tours of New York show your group such sights as Central Park, iconic Rockefeller Center, the glittering Broadway lights of Times Square, the hustle and bustle of Wall Street, and more. Please accept our apology that it was not up to your standards. Another great travel experience with our favorite travel company. My NYCity tour was a dream trip come true! Our Charter Department has worked with all kinds of groups and tour agencies . We called them and they had our flight number wrong ( Collette booked our air excursion ).It took 4 phone calls and we had to wait at the airport for 2 hours before we were picked up and then another 1 hour drive to the hotel. Thank you for traveling with Collette to New York City. I was disappointed that the tour did not include such sites as the Empire State Building, Grand Central Station, the UN. Enjoy arriving early or checking out late with our Pre and Post night stays. If you have any additional feedback let us know and we can connect you with a member of our customer care team. Tour guide, Natalie Riegel, was wonderful, friendly/helpful/organized. Elite Coach offers scheduled departures on a variety day-trips and multi-day trips throughout the year. Thank you for traveling with Collette on our Spotlight on New York City Holiday tour. Youre ready to seize the day, whatever it may bring. DAY TRIPS April 4 Lancaster - The Road Less Traveled - Part 1 P.P. These charter bus trips are fully personalized to your itinerary and offer comfort like no other. [CDATA[ To walk where the new immigrants actually walked gave me an appreciation of our heritage. She expertly led a group of forty through the crowds of NYC. Always efficient, friendly, knowledgeable! UNITED airlines was poor, probably worst of any airline we have ever used, including budget airlines !! Great attractions. Matt, our guide, gave us valuable information when visiting the 911 museum and Ellis Island. Our tour included wonderful dining and fun. The new Liberty Museum was excellent. Fantastic trip. There are many ways to customize your tour. THE PROFESSIONAL DRIVERS, THE FIRST RATE HOTELS AND THE KNOWLEDGEABLE, TOUR GUIDE MANAGER, TOM DENTINO, MADE ME REFLECT ON GOING BACK. This great adventure takes you to the most fashionable cities and historic places. Everything was outstanding. Known as Manhattan's Town Square, the park is famous for its lush seasonal gardens, free activities, world class restrooms, and al fresco dining. **** was always ready with everything needed, watched over all of us, provided great information about the city and was pleasant in every way. Spotlight on NYC was 5 days of an emotional roller coaster. Great overview of New York. 1-800-426-4324 . The tour content was excellent. For sightseeing seniors headed to New York who want to make the most of their time in the Big Apple, booking a tour can be an easy and convenient way to take in several attractions at once.. Our hotel was very comfortable and had a great location. There were so many great experiences. Ellis Island , the ferry ride. The limo ride from the airport to the hotel was the worst I have ever had. Tour director, *Personal Details removed by Feefo* was outstanding with compassion & patience, humor & energy. The guides were very good! Space is on a first come, first served basis. Extremely happy to have LARRY as our bus driver on all other excursions! According to Travel & Leisure magazines October 2011 survey, Times Square is the world's most visited tourist attraction, bringing in over 39 million visitors annually. He had alot of older people to deal with and he showed extreme patience and was helpful to all of us!! For sure!!!! This is our way of showing how much we appreciate the hard work that group leaders do. Great activities. NY arrival good with tour guide very welcoming at hotel. Phil got us tickets to another show so we saw two in one day. My favorite part of the trip was the Radio City Music Christmas Show. And it was. Vermont Tour The best was the 911 Memorial. Here's what Group Leaders are saying about Diamond Tours, Deluxe Motorcoach Transportation - Video & Restroom Equipped - 54 Seats or More, All Lodging Including 4 Consecutive Nights in the NYC Area, Montreal, Quebec City & Canadas Capital City - Ottawa, Grand Canyon, Las Vegas and the Hoover Dam, Atlantic City, New York City & Philadelphia, Virginia Beach, Colonial Williamsburg, & Historic Norfolk, Mackinac Island & the Beauty of Northern Michigan, Pigeon Forge and Smoky Mountains Show Trip, Amelia Island, St. Augustine & Jacksonville, FL, Mount Rushmore & the Black Hills of South Dakota, Garden of the Gods, the Royal Gorge & Colorado Springs, Help Other restrictions may apply. Our Services At Onondaga Coach our focus is on two areas: Charters and Tours. Further the tickets had a face value of $109 and I paid $85 of that amount, so I think I did not get the value for my tour price of two Broadway plays. Click the button below to get an email whenever a trip becomes available in your area. Youre an on-the-go traveler. From New Brunswick, you can access a variety of wonderful adventures from a relaxing cruise to Bermuda Charter Bus rental to Buffalo. We're sorry to hear you had an issue with your arrival transfer. He had not told usher to meet him. I had wonderful comments from all the people on the trip. Pricing: $260 Member / $270 Non-Member Manhattan's Central Park is the most visited city park in the United States. Lights and decorations in store windows were beautiful. The rooms were very comfortable, the meals were delicious, the tour guides were informative, and the bus driver was polite and knowledgeable. Sometimes, due to a unique geographic location, the property may not be called a hotel, but rest assured it will always be a quality property. No worries, were with you every step of the way. Completely organized in a timely manner, very warm & friendly;very knowledgeable of the area. We enjoyed our accommodations, the sites visited, the tour guides, restaurants, shows, and the total experience. Combine two tours into one grand adventure. Ellis Island + Statue of Liberty also Ground Zero + Broadway, Great program of events, Excellent tour guide in (personal details removed by Feefo) Just enough free time and great meals The best part was the city tour. Grand Canyon bus tours are a great way for seniors to see this amazing destination without having to worry about driving. Loved the tours of the city but would have liked to been able to get off tour bus more and explore various sites. My only complaint was that the literature and person I spoke to at your headquarters lead me to believe both musicals were our choice. Dinner and a view, what could be better? It was a wasted trip for our pre meeting! Receive Our Emails, MORE Western U.S. Tours , Wonderful service and always punctual and the guides were very knowledgeable. It was the best. Was not happy with the local guide -- did not do anything that the tour manager could not have done better (only need to point out things of general interest (need not try to be entertaining)). Twitter West Point, we had a very good tour guide there and saw all of the points of interest. Travel during select times of the year and you can see the world in a whole new way. Pedro the bus driver was great. And it was great to meet other folks in our tour group. See previous. This is not acceptable and not what you stated in documents. Itinerary! The tour guide knows her business and took care of every detail Great customer service. You like to discover the energy of a new place, but typically take it easy. The flights to New York were fine but the ones coming home were not good. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isnt out of the norm. The location of the hotel was very much appreciated as we were able to walk to many attractions and found it easy to find our way around. 911 was especially wonderfull Had good time. Overall a great experience. We loved the trip, and have too many favorites to name. Loved our tour guide. ST35613 2023 Collette Travel Services. Adult / $108. Excellent tour guide, Tracey! Hello Philip, Tour inclusions very enjoyable and tour guide was helpful in recommending ways to use free time. Ellis Island, The Statue of Liberty and the World Trade center memorial were the highlights I suppose. 'virtualPageTitle' : 'catalog request popup' We LOVED this tour of New York city !!! The Intrepid Aircraft Carrier Could have been an option. It was a well planned, well balanced tour. With a business in the running for over 30 years and a team of professionally trained experts, your driver and a . PS. Addie, Senior Center Group Leader, June, 2017. I most liked the stop at the new 9/11 Memorial Museum. Haga clic AQU! A very detailed person!! Mark Godin, our Tour Manager, met us at the hotel and recommended that we explore Rockefeller Center and Top of the Rock while he took care of checking us in to our hotel room, thus extending our tour by a full afternoon. Also the 911 memorial should have been an option. Thank you for traveling with Collette to New York City. Beautiful on Broadway, location of hotel, quality of out trips, Liked all the siteseeing and shows plus the sites we visited. Your feedback has been forwarded to our Product Development Team. We couldnt have planned and organised a better trip ourselves. Over the years, the statue stood tall as millions of immigrants arrived in America via nearby Ellis Island; in 1986, it underwent an extensive renovation in honor of the centennial of its dedication. The Statue of Liberty was a joint effort between France and the United States, intended to commemorate the lasting friendship between the peoples of the two nations. We will continue to travel with Collette! The play "***** Boots" wonderful and the Rockettes really got me in the Christmas mood. Find your inner foodie on a day bus trip to New York CIty. They were organized, on time, knowledgeable and the tour included the most important places (to me) in New York. Initially I had no problem with this and was OK with the change but then I realized there would be no opportunity to go to any of the morning shows that I would like to have attended. I would consider another tour using Collette. The bus was clean and beautiful. The largest and best bus tour company in America. 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