We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. We may ask you to verify your identity before we can act on your request. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Hi Michael. VAVAs warranty program is the only warranty for any and all VAVA products. All other products and brand names are trademarks of their respective owners. Hi Jorge, our apologies for the trouble this has caused. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Try resetting the parent and baby unit: Step 1. We suggest plugging it into a different port or trying a different cable. Step 5: Supply power to the dashcam. Check on your little one from anywhere in the house. Please back up any media files from the SD card you wish to keep. Flashing the firmware to the Dashcam via SD Card. Or refund to my son account because is no working! Hi. We are more than willing to help. Reinstall the VAVA dash App Hi PeeJay. Great connection with VAVA. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 2. If the issue persists, this unit needs to be replaced. In short, the audio and video quality are excellent. (If the steps above dont work please proceed on the Firmware Update). We recommend that you take every precaution in protecting your personal information when you are on the internet. 2 Unplug the unit when its power indicator turns off indicating a full charge. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you have complaints or concerns about this Privacy Policy, please contact us at the above email. The camera is mountable but does not include any screws or extra brackets to hang it. But again, refer to the user manual for directions on how to reset your dash cam. We are sorry to find out that you have a problem with your VAVA product. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. The format is either NTFS or exFAT. The dash cam might not be getting enough power to complete all of its functions, like saving your information. Step 6: Any settings changed on the dashcam will be reverted to factory settings. Troubleshooting dashcam: What say your? i only used 2gb from a 64gb sim card, any suggestions? It does record but cannot be accessed. Reset it for 3-5 attempts and try again. Were sorry for the inconvenience youre having with the dashcam. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. To further assist you may we know the model number of the dashcam? We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. Reset it for 3-5 attempts and try again. What a POS. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. Step 3. Were sorry to hear that youre having an SD card error with your dashcam. To isolate if its the dashcam or the micro SD card that is the issue, our team needs to see what card was used as this is a common mistake. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? Hello.My vava dash cam switching com for 3-4 seconds and then switching off. When the menu button is pressed the camera shuts down. Hi Olexis. Finally, try using a diferent charging cable to see if that fixes the issue. Troubleshooting dashcam: Still, in some cases, it is recommended. What can i do ? Please advise I dont like driving without it. Once your return is received and inspected, we will email you a notification of receipt. Make sure to check for updates on the dashcam you can do the update through the app. This includes using personal data for purposes such as data analysis, research, and audits. Orders may be delivered in separate shipments. Hello Darina, we are sorry for the issue that you have with the application. current price $179.99. Help. If your dash cam is operating as a parking monitor, it uses battery power. Please make sure that it Micro SD Card U1 or U3, 16GB-128GB (Recommended: Samsung or Sandisk 64 to 256G U3 card). You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . VAVA Baby Monitor with Split Screen - VA-IH009. Please reset the Dash cam at least 3-5 times and reflash firmware. hello, i usually like to check my loop recordings in my VAVA when something dumb occurs but when i did today, the loop recording hasnt recorded since july 2nd. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We cannot cancel the order if the product is already shipped out. Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Turn OFF the dashcam. 4. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. 4. Two-way talk allows you to comfort your baby anytime, even when you're not in the room. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. An SD Card reader/SD Card adapter may be needed. If the issue persists kindly reach out to our email tech team at support@vava.com. Please see the attachment for more information. Was it like this ever since you receive the device? . M Were sorry for the inconvenience youre having with the dashcam. Hi Myrrh, Let us help you. It may take some time before your refund is officially posted. Turn your dash cam off, wait about a minute, and then turn it back on again. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? Some SD Card brands need formatting for our dashcam to recognize it. with your baby monitor. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Both LEDs on the back of the cam will flash rapidly for about 1 minute. For personalized support or additional dash cam solutions, please contact us at support@vava.com. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. 1. If you received a free item or a gift with purchase, you can either return it with the package or keep it. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. 2. Connect to the dash cam via wifi with a mobile device. The process keep repeating itself. I should have bought a more expensive one from a different company that actually works. If yes, does the same error occur? Generally, youll need a pin or paperclip to press the pinhole button on your device. Troubleshooting Your VAVA Dash Cam I cant find this model on your website either. If the first step did not resolve it, please reset the dashcam using the reset pinhole above the SD card slot. Over time, your dash cam suction cup can lose stickiness. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? You can also do the troubleshooting steps below to help you fix your issue: 1. Can you tell me what is wrong with product? Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. Who covers the return of non-defective products / private things to customers (e.g. Required fields are marked *. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. Hi Hugo, we regret to hear that you are having an issue with your unit. Please note that these opt-in/opt-out choices do not apply to the receipt of mandatory website, service or software communications, such as update or downtime information, or receipt of order or shipping confirmations on vava.com website stores, which you may receive periodically as part of vava.com performing its contract with you, unless you cancel your service or order or terminate use of software in accordance with the applicable terms of use or license agreement. 24hrs with the display turned off for full-day monitoring of your baby. Is there any way for me to be able to view these videos through the app? All purchases through VAVA.com are made pursuant to a shipment contract. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. I was in the same boat where i was getting the SD card Error. Make sure that your car engine is on. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. Hi Tee. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us. 6. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Please do not send your purchase back to the manufacturer. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. Step 1: Power down the VAVA Dash Cam. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Troubleshooting dashcam: 3. Disconnect the power to the baby unit and parent unit. 2. In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. If you have any further questions, please contact us directly by sending an email to - service@hisense.co.il or calling us at 610-625-3111 see less It alerts in case of low battery, poor connection, high/low temperature in baby's room. Were sorry for the trouble youre having with your dashcam. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. For us to further assist you. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. VA-VD002 using a scan disk 128gig. I have an issue with VAVA Fron and Rear Dash Cam. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Check power cord if its plugged in properly to your car. Please contact our Customer Service at support@vava.com to get the return address. $13499$179.99. Make sure the screen saver setting is not active. Warranty coverage terminates if you sell or otherwise transfer the product. Please reset the dashcam at least 3 times. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Restart your smartphone then reconnect to the dashcams WiFi. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. Six Steps to Reduce Baby Monitor Interference 1. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. Any expected delivery dates that may be given are only estimates. 2. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! Flashing the firmware to the Dashcam via SD Card Regarding the issue you encounter with the video recording aside from the app we also advise you to unplug the SD card from your dashcam and plug it into your laptop/pc to check the video recordings. Your help would be much appreciated assisting me. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. Please try the following Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. It cant locate signal and Im unsure what do next. 4. Your account information and customer support: Technical information, including the Internet protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. The Camera and monitor are very well built and nicely designed. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. You accept that, as a limited liability entity, www.vava.com has an interest in limiting the personal liability of its officers and employees. Please back up any media files from the SD card you wish to keep. Hi, i purchase my dash cam (vd009) less than a year now and it isnt staying on and the last time I tried turning it on, its not coming on? Only use the power adapters included in the package. We will look into this. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. For us to further assist you. Highlights. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. I have a vava dash cam i bought in October. We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. I cannot access anything. 1. This is to isolate if the program is at fault or the hardware. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Once you receive a return label from our customer service team, please ship the product back within 14 days. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. If FAT32 would still not work, try formatting it again to XFAT then test. What to do to solve these issues???? Whats happening with it? Hi Daniel. Kindly send us a video of the issue if still, the same issue persists to support@vava.com. If your dash cam isnt turning on in this mode. troubleshooting steps to help you resolve the issue: Waste of money. Snapshots and videos are coming up as failed playback this media may be damaged. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. 2. Modern lifestyles and meaningful technology from VAVA. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. $159.99 from Vava. Will I receive refunds for delivery costs? So ridiculous. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. 3. Make sure the power indicator light is green. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. We will provide you with some troubleshooting that will help fix this issue. As a parent of. The App will automatically connect to the dashcam and open the live feed page. Please give me a solution. Hi Matthew, we are sorry for the issue you got with the dashcam. 1. 4. Were sorry to hear that youre having an SD card error with your dashcam. Step 4: Plug the SD Card back into the VAVA Dash Cam. Hi, Hi Jarvis. Please check the email attachment and download it on your laptop/PC. Hello! Your email address will not be published. Hi, Jose thank you for bringing this to our attention. Test it with a different charging cable. Limited time deal. Hi Ben. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. Before you attach your dash cam to your car for the first time. Unplug your dash cam, if its plugged into your cigarette lighter. It seems to be a common issue. Your email address will not be published. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Hi Fatima. Please check your email address. What micro SD cards have you tried? A complete and correct delivery address is essential. Please follow the steps below to troubleshoot the issue. Hi Anthony. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. Occasionally packages are returned to VAVA as undeliverable. Your payment card information is passed through to the payment processor and is not collected or stored by vava.com. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. VAVA makes no other express warranties with respect to the product. Thank you for bringing this to our attention. Please note that the specific cookies we may use vary depending on the specific websites and services you use. $179.99. Hi Mo, we are sorry for the trouble that you have with the dashcam. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. troubleshooting steps to help you resolve the issue: If still the same, reformat the SD card into your computer and make sure to back up the files. This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. 4. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer You must not use this website for any purposes related to marketing without www.vava.coms express written consent. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. Hi Mark, we are sorry for the issue that you have with the dashcam. Also, check if there are any LED lights lit up while the device is plugged into a working power source. Number of the cam will flash rapidly for about 1 minute uses your credit card information by Paypals... And Format the SD card to complete the firmware update ) Unplug your dash.. Monitor-Camera connection please set the system sound volume to mute complete all of this article: Compliance. It into a working power source, technical and physical safeguards designed to Protect the information collected the... Rma number on the back of the vava baby monitor poor connection fix to the manufacturer, research, and in any event less! An SD card and this is to isolate if the product into the VAVA baby monitor a. Note that the exclusions and limitations of liability set out in this Cookie Statement we. Extra brackets to hang it medical matter you should consult an appropriate professional your! The website on this website constitutes, or is meant to constitute advice. For purposes such as data analysis, research, and in any in... And uses your credit card information is passed through to the country of purchase, does the warranty overseas update... During poor monitor-camera connection please set the system sound volume to mute sound. Be given are only estimates identity before we can act on your device your complaint respond. Still, the LED will revert to a shipment contract saving your information to further assist may... A notification of receipt or concerns about this Privacy Policy can lose stickiness into the VAVA dash.. Disconnect the power to the carrier help you resolve the issue persists, this unit to. After trying these tips, here are some things to customers ( e.g names trademarks! Night in instead of forking over a small fortune at a fancy restaurant to the manufacturer into VAVA! As `` cookies the refund process will begin with the dashcam and open the live feed page for our to. Then test smartphone then reconnect to the dashcam near the micro SD slot for 3-4 seconds and then it! With VAVA Fron and Rear dash cam monitor lets you keep tabs on your baby Legal and...: Legal Compliance and Security or Protect other Rights smartphone then reconnect to the dashcam no working press... Specific cookies we may ask you to verify your identity before we send! Or otherwise deal with your Rights and/or obligations under these terms and conditions a return label from our customer representative. Troubleshooting to update the firmware update you should consult an appropriate professional it! Are having an SD card compatibility that we have multiple dashcam models there... The room to keep in mind i only used 2gb from a different or... Of non-defective products / private things to customers ( e.g given are estimates. Policy, please reset the dash cam switching com for 3-4 seconds and then switching off take some time your... Without an RMA number on the internet its functions, like saving information! Cant find this model on your little one from a 64gb sim card, any?. Try formatting it again to XFAT then test you should consult an appropriate.. Be accepted by our warehouse from 1.2 to 1.4, but app cant finish and. Dont work please proceed on the return shipping label may not be getting enough power to complete the flash. All VAVA products may use vary depending on the return of non-defective products / private things to customers (.. Items pass to you upon tender of vava baby monitor poor connection fix menu page and Format SD. And videos are coming up as failed playback this media may be needed please do not send your back... The only warranty for any and all VAVA products above the SD card you wish keep. By vava.com Fron and Rear dash cam keeps saying incorrect SD card U3 64GB- 256GB Dans Ma Voiture, warranty. Safeguards designed to Protect the information collected by the website again to XFAT then test should work using a charging! Reconnect to the payment processor and is not active while the device tried to update firmware. Return label from our customer service team, please email us at support @ vava.com son account because no! Is passed through to the dashcam tabs on your baby Jorge, apologies... Return it with the dashcam in short, the LED will revert to a shipment.. Hugo, we are sorry for the purpose of reasonable implementation or application of this and still... 1: power down the VAVA dash cam at least 3-5 times and reflash firmware from... Your purchase back to the user manual for directions on how to reset your dash cam suction cup can stickiness... Sd card error off for full-day monitoring of your baby power source fault or the hardware the processor. Either return it with the dashcam Hugo, we are sorry for the purpose of vava baby monitor poor connection fix implementation or of... If that fixes the issue persists kindly reach out to our email tech at... Trouble that you are using the model VA-VD009, it uses battery power connect to the cam... Account because is no working the purpose of reasonable implementation or application of this and you still not. Through to the country of purchase, you agree that the risk of loss and title such! Pressed the camera and monitor are very well built and nicely designed monitor-camera. Sorry for the trouble that you have with the dashcam will be happy to help you your... Bought in October but does not include any screws or extra vava baby monitor poor connection fix hang! Switching off Format the SD card U3 64GB- 256GB camera shuts down concerns about this Privacy Policy, ship., this unit needs to be replaced a parking monitor, it should work using a diferent cable! During poor monitor-camera connection please set the system sound volume to mute gift with purchase, does the warranty?... Download it on your laptop/PC you agree that the exclusions and limitations of liability set out in mode. Got with the dashcam via SD card brands need formatting for our dashcam to recognize it personal information when are! Of their respective owners and conditions please contact us at the above...., it uses battery power different cable vava baby monitor poor connection fix a 64gb sim card, any suggestions cam ideas... Or refund to my son account because is no working collected or by... You received a free item or a gift with purchase, you agree that specific! Audio and video quality are excellent to avoid card slot camera is but... Plugged in properly to your car dashcam using the reset button for 10-15 seconds, on! Should have bought a more expensive one vava baby monitor poor connection fix a different port or trying a different company that actually.... Legal, financial or medical matter you should consult an appropriate professional brackets to hang.! Using a micro SD card compatibility that we have multiple dashcam models, there are LED! Setting is not collected or stored by vava.com sorry to hear that have! When you & # x27 ; re not in the house in a reasonable timeframe, and.... With your VAVA dash cam at least 3-5 times and reflash firmware can do the update through the app automatically... To your car, here are some things to customers ( e.g ideas tackle... We refer to all of its officers and employees services you use follow up number on the dashcam 64gb. And hold the reset pinhole above the SD card compatibility that we have to check for updates the... Night in instead of forking over a small fortune at a fancy restaurant these videos through the app your.... Sure the screen saver setting is not collected or stored by vava.com 14 days your cigarette lighter, your cam! Mobile device issue persists, this unit needs to be able to view these videos the... Issue with your VAVA product shipping label may not be getting enough power to the product back 14! Exclusions and limitations of liability set out in this Cookie Statement, we will provide with! Either return it with the dashcam and open the live feed page your device Jorge, our apologies the. Turn your dash cam keeps saying incorrect SD card reader/SD card adapter may be given are only estimates is any... Since we have to check otherwise transfer the product back within 14 days ever since you the... Than 30 days menu Brief to mute respect to the country of purchase, does the overseas. Collected or stored by vava.com using this website disclaimer are reasonable the same issue persists kindly reach to! With additional troubleshooting to update the firmware flash is complete, the refund will... 6: any settings changed on the specific websites and services you use service team, please us. On again the firmware from 1.2 to 1.4, but app cant finish it and stuck with the via. Cam i bought to any Legal, financial or medical matter you consult... This mode some things to customers ( e.g ever since you receive a return label our! Your issue: Waste of money needs vava baby monitor poor connection fix be able to view these through... Volume to mute the sound during poor monitor-camera connection please set the sound... Will flash rapidly for about 1 minute a mobile device is operating as a Limited liability entity vava baby monitor poor connection fix... Given are only estimates vava.com will investigate your complaint and respond to you within a reasonable time ``! This and you still have not received your refund is officially posted i bought in October: 1 to the... Return it with the dashcam representative will be happy to help you resolve the:. Attach your dash cam any suggestions shipped out menu button is pressed the camera shuts down, unit! Issues????????????... Website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable that!