Find the event you want to attend on Ticketmaster. The seating information on your ticket or booking confirmation will look like this: Row . To reach them call 1-800-525-3355 and press 2 to reach the concierge. Tickets sold on Ticketmaster belong to the people putting on the event - aka Event Organizers - like performing artists, sports teams and venues. Its the easiest and safest way to get into your event. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: The email is simply to inform you that we have received your registration and will be working to verify your account. 1. Chase presales and preferred seating are exclusively for fans with Chase credit cards. How do I know if I'm eligible for American Express Preferred Seating? No, you wont be disqualified. You shouldnt have to fight robots just to see something you love. Ticketmaster cannot guarantee seating for any event that is sold as General Admission (GA). Yes, Citi Preferred Tickets is a good deal; it is a program that gives Citi credit card and debit card users exclusive access to an allotment of tickets to live events. Verified Fan helps artists get more of their tickets into the hands of fans who want to go to the show, not buyers looking to resell them. Resale is at the Event Organizers discretion and may be removed at any time. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. No, that code was to verify your phone number and registration. Set your sale price If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. La plateforme Fan certifi aide les artistes mettre un plus grand nombre de leurs billets entre les mains de fans qui souhaiten UPDATE (Feb 14): Bruce Springsteen and The E Street Band have added new dates to their 2023 tour! For Monday-Thursday games that start at 6:15pm or 6:40pm, parking lots will open 2 hours before first pitch. I remember a different process for unlocking Preferred Seating on Ticketmaster, why did it change? When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. So long as you have an eligible Card associated with your account, you can use whichever Card is most convenient when connecting and well make sure that your eligibility is saved to your Ticketmaster account. Talk with a financial professional if you're not sure. American Express Presales 5. Well keep you in the loop about what theyre up to, including any Verified Fan sales. No. From here youll be able to view your tickets, save mobile tickets to your phones wallet, transfer them to a friend, or list them for sale on our marketplace. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Couldnt get BTS Tickets? We will ensure you get into your event by setting up your tickets at the Venue Box Office Will Call location. How to get American Express Preferred Seating Visit the dedicated Ticketmaster/American Express ticket page. These seats must be purchased in multiples of 2 or 4. is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. Ticketmaster 2023. Why would I want to connect my Card to my Ticketmaster account? Each Verified Fan access code is unique to an individual account and tied directly to the email and mobile number provided. When an artist chooses to use Verified Fan, we use a registration system to help filter out buyers looking to resell tickets for profit. American Express Card Member Presale, Card Member Exclusives, and By Invitation Only events for theater, music, dining & more And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. Any Amex credit card qualifies you for Amex Presales and Member Onsales. Disconnecting your Card from your Ticketmaster Account. I received a confirmation email after I registered, what does that mean? These tickets are made available for a limited period of time during the general public on-sale and can only be purchased by using a Citi credit card or Citibank Debit Card. This is how it works: 1. Not all events will have a Verified Fan sale. Click "Ticket Type" at the top of the page where seating options are listed. Dont have a smartphone? This will help speed up the checkout process after youve selected the tickets you want to buy. These prepaid cards come with online account access, no hidden fees and options for free reloads and cash back. . $25. Learn more about Amex Entertainment or compare American Express credit cards that let you access Amex ticket sales. This new process is designed to be more seamless and convenient for Card Members so you can get easy access to great seats for eligible events now and in the future. All Dates Lizzo See the powerhouse singer live in concert! We may receive payment from our affiliates for featured placement of their products or services. As part of the Fan Platform Support team, you will support Ticketmaster internal teams as they escalate issues and requests regarding the experience across our many fan facing products. Add the artists and teams you love to your favorites on your Ticketmaster account. It might help to recognize exactly what "official" platinum and other VIP seats are: a slightly-less sleazy alternative to scalped/brokered tickets for the best seats to popular events. Citi Preferred Tickets are an allotment of tickets that have been set aside just for Citi credit card or Citibank Debit Card customers. There are perks to being a devoted fan. Ticketmaster Social Presale If you follow us on Facebook , Twitter , Instagram or Google+ , then keep your eyes peeled for the unique presales we share with our social communities. If your favorite theatre or comedy club has a mailing list or newsletter, be sure to sign up to see if it offers early access to tickets. American Express with Ticketmaster - Preferred Seating Access and SSO Account Connection - Frequently Asked Questions About the Partnership What does American Express partner with Ticketmaster to offer? Beware of any tickets listed for sale on websites before an artist has said they will go on sale they are not legit. No. Sign up to be the first to know about our upcoming eventswhether it be in the world of sports or entertainment. If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets. These options are always selected by the Event Organizer. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. 3. This is where signing in and ensuring your information is correct in advance will give you the best chance of purchasing tickets. Then, call 800-297-3276 and ask to apply your rewards to your Ticketmaster charge. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. . We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. This will help speed up the checkout process after youve selected the tickets you want to buy. Connecting your Card to your Ticketmaster Account. Learn more about ticket insurance. A window will appear, with a complete map of the room and all the numbered places available for sale. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. When you purchase preferred seating, you'll not only enjoy a better seat in Economy, but you'll also . From the registration page, you sign in to your account, select your preferred show(s) and register your email and phone number. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. With the removal of these offers, youll want to rethink your card picks. If theres Preferred Seating available, itll show up on the right-hand ticket column. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. Ticket Access Card Members get access to presales and dedicated tickets to some of the most talked about events in sports, music, theater, and more. Resale is at the Event Organizers discretion and may be removed at any time. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. 2. The Cards that are eligible for Preferred Seating are listed here. Its different from American Express Seating or Member Onsales, where some seats are open to all Amex cardholders. Does getting an access code mean I will get tickets? Official Platinum Seats are premium tickets to concerts and other events made available by artists and Event Organizers through Ticketmaster. The Bill, Senate Bill 60, has already seen pushback from consumer rights advocates over the way it would reshape the ticket regulations in the state, but was passed out of senate committee late last week. The email is simply to inform you that we have received your registration and will be working to verify your account. Enter the 10 digit customer service number on the back of your card 27 Reliques 3 yr. ago We may also receive payment if you click on certain links posted on our site. Your American Express Preferred Seating code is the 10-digit customer service phone number on the back of your eligible Amex credit card. If there is a presale code involved, this will normally be sent directly from the bands label. Use your Amex card to get cash from your line of credit. Most of all, I want you to be there when the curtain goes up. You'll have to pay with your eligible Amex card to qualify. * A Verified Fan access code does not guarantee tickets, it just gives you access to join the sale. If they arent or if your event is canceled, you can get your money back. Waitlist: If tickets remain, we may text you an access code to join the ticket sale. Do I have to use my Amex card for my Ticketmaster purchase? Southwest Rapid Rewards Priority Credit Card: Best card for Southwest flyers. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. We only keep the last registration you submitted. Having good seats at a show can make all the difference. This code has not meaning is only here to create a design element When submitting my registration I received a six-digit authentication code from Ticketmaster - can I use this code to purchase tickets during the Verified Fan sale? The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. Chase Preferred Seating: Eligible Chase credit or debit cardholders have access to Chase Preferred Seating for select seats and performances subject to availability. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. We want to ensure that our Card Members have the best possible customer experience when accessing American Expresss exclusive inventory on Ticketmaster. Search for your favorite artists, teams or events, Tap on the purple heart and well take care of the rest, Tout ce que vous devez savoir sur Fan certifi de Ticketmaster, How to Get Tickets to Bruce Springsteen and The E Street Band, New Harry Styles Greater Palm Springs Dates Announced. The number of fans who receive access codes is proportional to the number of tickets available this is done to help create a less crowded ticket shopping experience for fans. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. To use Pay with Points, buy your tickets on Ticketmaster with your eligible Amex card. Tap on the purple heart and well take care of the rest For example: Most of the time, you wont find better seats in an Amex Member Presale than you would with a general onsale. We understand its disappointing that not everyone will be able to get tickets to their chosen shows, but sometimes more shows are added or additional tickets become available closer to the event. For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. Select "American Express Card Member Presale." Choose your tickets and check out. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. New York, NY, 10016. Buy Tickets Yes, we offer ticket insurance during checkout through our partner Allianz. Terms apply, see. Enter your Amex Offer Code in the ticket search bar. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. This includes managing workflow from a queue to triage issues, from fan account problems to resale posting errors to purchase flow concerns and more. The night before the ticket sale, youll receive an email confirming whether youll receive an access code or if youve been placed on the waitlist. As the official Card of Ticketmaster, American Express is proud to offer Card Members exclusive access to ticket presales and Preferred Seating for many of the best events across Ticketmaster. But you will need one to access Preferred Seating. We work continuously to provide fans a smooth, safe and fair ticket buying experience. That means you can count on us to provide you: Every ticket we sell, standard or resale, is real and accounted for so that you always get into your event. Use your qualifying Amex card to pay for your tickets. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. You can purchase Preferred Seats prior to departure on flights within the U.S. and Canada, from the U.S. to international . Tue, 1/31 Presale Code: All Access fan club login required. We also collect service and order processing fees for our ticketing services. Ticketmaster has been banned from claiming its platinum packages offer the "best available" concert tickets. In 2018, less than 4% of events had non-transferable tickets. 6. Review your ticket listing and confirm. We learned a lot during the Taylor Swift ticket frenzy of 2022, but one of the most important lessons was that having the right credit card in your wallet can give you a leg up to get coveted concert tickets.. Search Artist, Team or Venue We're Here to Help Get Help Insider Filters Please Adjust Your Search 4. Price. MSG Logo. , it just gives you access to join the sale. 17. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. This allows us to monitor traffic and give fans time to select their tickets and successfully checkout. Billboard: For some shows, however, you can score Member Onsale seats that are better than the general public will find. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. 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To concerts and other events made available by artists and Event Organizers may elect to make tickets non-transferable copy sell. Organizers through Ticketmaster Fan access code is the 10-digit customer service phone number and registration the.